Frequently Asked Questions
How do I get my membership card if I sign up online?
On your first visit to your Y please stop at the Member Service Desk and you will receive a welcome packet, take your membership photo and receive your id card.
Are there any additional charges?
There are over 200 drop in group exercise classes that are free and included in your membership, but there is an additional charge for youth swim and sports programs, leagues, and specialty programs such as Pilates and Personal Training.
What if I just want to take a class?
You do not have to be a member of the Y to take most of our fee based classes. However, as a program participant (non member) you will pay a higher rate for the class.
Does the Y offer financial assistance?
The YMCA has a program called Open Doors which awards financial assistance to people who cannot afford a membership or take classes. Money is raised through our annual support campaign each year. Those interested must submit documentation of gross household income and a sliding scale is used based on income and number in the family. Applications should be sent to the business manager for review. You may access the Open Doors form here.
Can I use any YMCA?
If you join the C.M. Gatton Beaumont YMCA or the Whitaker Family YMCA at Hamburg Place, you receive citywide access to all YMCA of Central Kentucky locations.
If you choose a branch exclusive membership (access to the High Street YMCA and North Lexington Family YMCA) you cannot access the C.M. Gatton Beaumont YMCA or Whitaker Family YMCA locations.
I'd like a trial membership.
We don't offer trial memberships. You are welcome to come in and take a tour and receive a free guest pass.
What if I want to cancel my membership after I've joined?
If you are on the monthly withdrawal, simply stop by the member service desk and ask for a cancellation form. You are required to give a 15 day written notice. If you paid in full, a request must be made in writing to the membership director and you must give 15 days’ notice. A prorated refund will be mailed to you from our corporate office.
Do you offer different types of memberships?
Yes. The YMCA of Central Kentucky offers adult, teen, household and senior memberships.
How do I pay for a membership?
Payment is by monthly bank draft. You may also pay for a full year in advance by check or credit card.
Do I have to sign any long-term contracts?
No. YMCA membership is on a flexible monthly basis.
Can Y members bring a guest?
Yes. The Y offers guest passes if you are accompanied by a Y member.
Who can participate at the YMCA?
All people are welcome to participate in YMCA programs and use our facilities as members, regardless of race, ability, religion, sex, national origin, or income. In upholding our commitment that “everyone is welcome,” we acknowledge and respect the range of beliefs in our community by modeling acceptance, inclusion, compassion and love. We embrace the worth of each person and assist you in developing your unique gifts and abilities. Please let us know about any special needs.
What makes the YMCA unique?
The YMCA is a values-based, character-building, nonprofit membership organization that plays a vital role in contributing to the community. Our values of caring, honesty, respect and responsibility are in everything we do. We plan our high-quality programs around essential elements to help kids grow up caring and responsible. Our staff is caring, competent and experienced. Our training includes safety, activity planning, CPR, First Aid and more.
At the YMCA, young people can develop new skills, increase self-esteem, and make new friends while having fun in a safe, nurturing environment. Families can build stronger bonds, achieve greater work/life balance, and become more engaged in their communities. People of all ages and abilities can build a healthier spirit, mind and body.
Does the YMCA provide childcare services while I workout?
Childcare services are available at our Kids Corners at select times during the day for members while they are visiting the YMCA.
Do I need to bring my own towel? Are there lockers in the changing rooms?
Towel service is available at the High Street YMCA but not at our other locations. Lockers are available in the changing room - bring your own lock.